One Delivery Reviews

We ordered a kfc last night for delivery you one delivery in Norwich ( cat) by chance we went outside the front door and found our order cold outside!, I telephoned the number to ask for cat, as per the app, a lady answered and I told her of the cold food, she immediately had a very bad attitude and said she had rang the doorbell but no answer and left the food outside the door? I said we were in the living room and not heard anybody at the door , I said if the doorbell hadn’t brought someone to the door then she should have knocked the door, she said what did I expect !, I said that I wanted to complain, and she said”you won’t get anywhere by complaining, I said I want to complain and again she said with a very bad attitude that there would be. No point, and hung up the phone , I have now decided that I will I deed follow up on my complaint, , 1 cold food, 2 bad attitude, 3 rude, 4 not interested in my complaint, overall probably the worst customer service I have ever had

I wanted to send a parcel to kuwait, ive had no confidence to send it as the last two parcels sent by a different company
One came back after reaching kuwait they couldn't find the address and the other parcel never got picked up at all.
But wow shipping one was the best ive ever used, not only did my parcel arrive when they said it would, but the company kept track of my parcel and texted me to say it was delivered. This company is not about the money, but about the service. The man who was dealing with my parcel made me feel very important, as if i was send the crown jewels. I felt he was my brother looking out for me. Cant say how much I'm glad i used this company, i will never use another. Val Dixon
Man i made the parcel transaction was Muhammad H

I made an order today and it came really quickly and still hot. Very happy with this service

Been ordering weekly very good service so far, definitely recommend it.

Always on time with hot food. Never have any issue. 5 Star Service.

Super fast delivery in didcot, really nice delivery guys too!

I ordered from rhyl
Very poor service the delivery driver very rude and lied
They got order wrong twice and the delivery driver called us liars
Do not use in rhyl
Bad service
Manager tried to solve the problem and was helpful
Delivery driver was not and he was rude

McDonalds prices are double original price totally unacceptable

Excellent service very quick delivery 1 happy customer

Great service and always on time strongly recommended

absoulty superb service from One Delivery Norwich. Great communication and fast delivery

One delivery Norwich. We have a brilliant service in Norwich. Like any food delivery service avoid peak times and you will get your food hot and on time. On the odd occasion I've had an issue (user error) I've got in contact with the lady who runs it and it's been sorted then and there. If there's been an issue with something unavailable at the restaurant... I've had a call to let me know and choose an alternative. I have lots of food delivery services but this is the more communicative one. Cath is brilliant even bringing my little monster the odd mcflurrie. My favourite delivery service in Norwich